At The Coaching Collective Online, we value your trust and are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your personal information when you use our website and platform.
We collect information you provide directly to us when creating an account, participating in onboarding, or interacting with coaches:
We use your information to operate and improve our connection services:
Your session details, logs, journals, and dashboard information are encrypted and hosted securely using Supabase. We do not inspect your private journal notes or share your communications with external advertising networks.
We integrate with trusted providers to facilitate core app features (e.g., Supabase for database management, Daily.co for integrated WebRTC video rooms, and PostHog for site performance tracking). These platforms process data in compliance with standard security frameworks.
We store your account and journal information for as long as your profile remains active. You can request deletion of your account and purge all related databases by contacting us at our administrator address.
If you have any questions or concerns regarding our privacy practices, please contact us at: info@thecoachingcollectiveonline.com.